Forestville – Fusion/FlexLink intrusive maintenance
Beginning tonight at midnight we will be performing software upgrades on devices providing Fusion and FlexLink services in the Forestville area. Expected downtime is about 15 minutes for this...
View ArticleNorthern California Telecom Maintenance
Tonight, July 7, starting at 11:59pm, we will be performing maintenance on core equipment in the Brentwood and San Rafael areas. Although end to end connectivity should not be affected, customers may...
View ArticleSebastopol Fusion Fiber Maintenance
Tonight at 11:59pm we will be conducting maintenance on equipment serving Fusion Fiber customers in Sebastopol. Â Expected time for maintenance completion is 1 hour. -Brandon Update (12:33am) –...
View ArticleSanta Rosa – Fusion/FlexLink Intrusive Maintenance
Update: Maintenance complete. Beginning tonight at midnight we will be performing software upgrades on devices providing Fusion and FlexLink services in the Santa Rosa area. Expected downtime is about...
View ArticleFusion Fiber Maintenance in Brentwood and San Francisco
Tonight starting at 11:59pm we will be conducting maintenance to equipment serving Fusion Fiber customers in the Brentwood and San Francisco areas. Â Estimated time of completion is ~2hr. -Brandon...
View ArticleWebcluster Outage.
Starting at 1:30 pm we experienced a service outage for a large segment of our shared hosting cluster. Services have been restored, and operations is investigating the cause of the issue. Grant and...
View ArticleIncoming mail configuration error
Recently senders using a google.com address began receiving bounce messages when sending to sonic.net users. This was due to an erroneous configuration on our end, and the problem has been resolved....
View ArticleWeb cluster instability
UPDATE (07/22/16 2:30PM): We have been dealing with a sporadic attack towards value hosting customers during the last two days. Value hosting services were restored at approximately 10PM last night....
View ArticleWebmail Maintenance
On Wednesday, August 3rd at approximately 11:59 PM we will be performing upgrades on webmail.sonic.net. The upgrades will take approximately 30-45 minutes to complete during which time webmail will...
View ArticleSystem Maintenance
UPDATE: Maintenance complete. Starting at 11:59pm SOC will be running system updates. The following services may experience brief interruptions: Webmail Membertools Sonic.com website SMTP/POP3/IMAP...
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